Privacy Policy

Last Updated:

1. Introduction

Welcome to Comfortstrscenti. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

We collect information that you provide directly to us when you use our website, request our services, or communicate with us. The types of information we may collect include:

Personal Information: When you fill out forms on our website, we may collect personal information such as your name, email address, phone number, company name, and any other information you choose to provide. This information is collected when you submit contact forms, request quotes, subscribe to newsletters, or engage with our services.

Technical Information: We automatically collect certain information when you visit our website. This may include your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, access times, and other diagnostic data. This information helps us understand how visitors use our site and improve our services.

Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to track activity on our website and store certain information. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

3. How We Use Your Information

We use the information we collect for various purposes, including:

Service Delivery: To provide, maintain, and improve our media production services, respond to your inquiries, process your requests, and deliver the services you have requested from us.

Communication: To communicate with you about our services, send you updates, marketing materials, and other information that may be of interest to you. You can opt out of receiving marketing communications at any time.

Website Improvement: To understand how our website is used, analyze trends, administer the site, track user movements around the site, and gather demographic information about our user base as a whole.

Security and Fraud Prevention: To protect our website, services, and users from fraudulent, unauthorized, or illegal activity, and to ensure the security of our systems and data.

Legal Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests, and to enforce our terms and conditions.

Business Operations: To manage our business operations, including accounting, record keeping, and other administrative purposes.

4. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

Consent: When you have given us explicit consent to process your personal information for specific purposes, such as subscribing to our newsletter or submitting a contact form.

Contract Performance: When processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.

Legitimate Interests: When processing is necessary for our legitimate interests or those of a third party, provided those interests are not overridden by your rights and interests. Our legitimate interests include operating our business, improving our services, and marketing our services.

Legal Obligation: When processing is necessary to comply with a legal obligation to which we are subject.

5. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as website hosting, data analysis, email delivery, payment processing, and customer service. These service providers are contractually obligated to use your information only as necessary to provide services to us and are required to protect your information.

Business Transfers: If we are involved in a merger, acquisition, asset sale, or other business transaction, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website of any change in ownership or use of your personal information.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court order or subpoena, or to protect our rights, property, or safety, or that of our users or others.

With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria we use to determine retention periods include:

The length of time we have an ongoing relationship with you and provide services to you; whether there is a legal obligation to which we are subject; and whether retention is advisable in light of our legal position, such as regarding applicable statutes of limitations, litigation, or regulatory investigations.

When we no longer need your personal information, we will securely delete or anonymize it in accordance with applicable data protection laws.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

Right to Access: You have the right to request copies of your personal information. We may charge a small fee for this service.

Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure: You have the right to request that we erase your personal information, under certain conditions.

Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.

Right to Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.

Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within one month.

8. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside Great Britain and choose to provide information to us, please note that we transfer the data, including personal information, to Great Britain and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

9. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

10. Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of our website after any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Comfortstrscenti
2 Sheraton St, Soho, London, W1F 8BH
Phone: +44 (0)20 7158 031
Email: reachus@comfortstrscenti.world